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Everyday guide archive

Ordinary problems that come back every few months. Each one is an animation you can pause on the step you're stuck at, plus the same instructions in writing.

Paperwork 5–30 minutes to apply; up to 28 days to receive it Easy

Apply for an Australian TFN

The right way to apply for a TFN depends entirely on who you are — a citizen or resident who can set up a Strong myID, a visa holder with work rights, a resident without a Digital ID, or someone living overseas with Australian income. See every route at once and find the one that fits.

5 animated steps

Paperwork One visit if your country is recognised; weeks if you need to sit tests Moderate

Convert an overseas driver licence

The rules for exchanging an overseas driver licence are set by each state, not the country, and they are not the same in NSW, Victoria and Queensland. See all three side by side, plus the different path for a recognised-country licence versus one that is not, and find the route that is yours.

5 animated steps

Around the house 30 minutes, mostly soaking Easy

Remove burnt-on carbon from a pan

The black layer on a scorched pan is not dirt — it is oil that polymerised into varnish and then carbonised, which is why washing-up liquid does nothing. Here is what actually removes it, and what will destroy your pan.

5 animated steps

Around the house 15 minutes Easy

Fix a dishwasher that leaves food on

A dishwasher recirculates the same water all cycle. When the filter blocks, it stops washing food away and starts painting it back on. Ten minutes with no tools fixes most cases.

5 animated steps

Around the house 20 minutes Moderate

Fix a dripping tap

A tap that drips when it is turned off has a worn seal, not a loose handle. Here is the ten-minute washer swap, animated — plus the one check that stops it dripping again a month later.

5 animated steps

Around the house 10 minutes Easy

Unclog a slow bathroom sink

A bathroom sink that drains slowly is almost always a hair-and-soap plug sitting just below the stopper. Here is the ten-minute fix, animated, using a £2 plastic tool instead of drain cleaner.

5 animated steps

Around the house 15 minutes Easy

Fix a toilet that keeps running

A toilet that hisses all night is wasting hundreds of litres a day, and the cause is one of only two parts. Here is the dye test and the fix, animated, in under fifteen minutes.

5 animated steps

Around the house 10–20 minutes Easy

Get a stuck ring off

The string-wrap method removes a ring that will not come off past a swollen knuckle — without cutting it. Here is the technique, animated, plus the signs that mean you should go straight to a clinic instead.

5 animated steps

Around the house 10 minutes Easy

Hang a picture level, first try

Stop guessing where the nail goes. The paper template trick transfers the hanger position exactly, so you drill once, in the right place, and the frame hangs straight.

5 animated steps

Phones & Wi-Fi 20 minutes Easy

Fix slow Wi-Fi at home

Most home Wi-Fi problems are placement problems, not speed problems. Move the router, split the bands, and the dead corner of the house usually comes back — animated, in five steps.

5 animated steps

Phones & Wi-Fi 15 minutes Easy

Free up phone storage

Your phone says storage full, but the biggest space users are usually invisible: a deleted-photos album still holding everything, apps you never open, and streaming downloads you forgot about.

5 animated steps

Around the house 5 minutes per radiator Easy

Bleed a cold radiator

A radiator that is hot at the bottom and cold at the top has air trapped inside. Five minutes with a small key gets the heat back — and here is the step nearly everyone forgets afterwards.

5 animated steps

Around the house 10 minutes Easy

Reset a tripped breaker

Half the lights are out and one switch in the box is out of line. Resetting it takes ten seconds — but resetting it the wrong way is why it trips again, and why you never find the cause.

5 animated steps

Around the house 10 minutes Easy

Stop a door hinge squeaking

Spraying oil at the outside of a hinge quietens it for a week. The squeak comes from the pin inside the knuckles — reach that, and it stays quiet for years.

5 animated steps

Around the house 40 minutes, mostly waiting Easy

Descale a kettle

The white crust on the element is not dirt — it is rock, and it is why your kettle takes longer and longer. Vinegar dissolves it in half an hour for almost nothing.

5 animated steps

Phones & Wi-Fi 10 minutes Easy

Clean a phone charging port

If the cable has to be held at an angle, or falls out on its own, the port is almost certainly packed with compacted lint — not broken. Here is how to get it out without wrecking the contacts.

5 animated steps